Privacy Policy

1. Introduction

Arct Technology LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arct.app, use our services, or interact with mobile applications developed by us on behalf of our clients.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

2.1 Personal Information You Provide

When you contact us, request our services, or interact with our website, you may voluntarily provide us with:

• Name and contact information (email address, phone number)
• Company name and job title
• Project requirements and business information
• Communication preferences
• Any other information you choose to provide

2.2 Information Collected Through Applications

When you use mobile applications developed by us, we may collect:

• User-Generated Content: Text, images, audio, video, and other content you create, upload, or share within the application
• Usage Data: Information about how you interact with the application, including features used, time spent, and navigation patterns
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Location Data: With your consent, precise or approximate location data from your device
• Camera and Microphone: With your permission, access to camera and microphone for features requiring such access

2.3 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Technical data about your device and connection

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and fulfill service requests
• Respond to inquiries and provide customer support
• Improve and optimize our website and services
• Develop new products, services, and features
• Send administrative information and updates
• Process user-generated content as necessary for application functionality
• Analyze usage patterns to improve user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Processing of User Content

Applications developed by Arct Technology LLC may process user-generated content to provide application features and functionality. This processing may include:

• Content Storage: Storing user content on secure servers to enable access across devices and sessions
• Content Analysis: Analyzing content to provide features such as search, organization, or recommendations
• Content Transformation: Processing content to generate outputs, summaries, or enhanced versions as required by application functionality
• Machine Learning: Using content to improve application features and user experience (where applicable and with appropriate consent)

The specific types of processing will vary depending on the application and its intended functionality. Each application will provide specific disclosures about content processing in its own privacy policy or terms of service.

5. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

5.1 AI and Processing Services

Our applications may utilize third-party artificial intelligence and machine learning services to process user content and provide enhanced functionality. These services may include:

• Natural language processing APIs
• Image and video analysis services
• Speech recognition and synthesis services
• Other AI/ML processing capabilities

When your content is sent to these third-party services, it is subject to their respective privacy policies and data handling practices. We select service providers that maintain appropriate security measures and data protection standards.

5.2 Infrastructure and Hosting

We use third-party cloud infrastructure providers to host our services and store data. These providers are contractually obligated to maintain the security and confidentiality of your information.

5.3 Analytics Services

We may use analytics services to help us understand how users interact with our services. These services may collect and process usage data to provide insights and reports.

5.4 Other Service Providers

We may also share information with service providers for scheduling (Cal.com), form processing (Web3Forms), and other operational purposes. These services have their own privacy policies governing the use of your information.

6. Data Sharing and Disclosure

We may disclose your information in the following circumstances:

• Service Providers: To third parties who provide services on our behalf as described above
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given us consent to share your information

We do not sell your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure development practices
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on:

• The nature of the information and the purposes for which it was collected
• Legal, regulatory, or contractual requirements
• Your requests for deletion (subject to legal obligations)

When information is no longer needed, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is being collected
• The right to know whether personal information is sold or disclosed and to whom
• The right to say no to the sale of personal information
• The right to access personal information
• The right to equal service and price, even after exercising privacy rights

To exercise your California privacy rights, please contact us at the email address below.

13. Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice (such as by email or through our services).

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Arct Technology LLC
Email: contact@arct.app

We will endeavor to respond to your inquiry within a reasonable timeframe.